Effective Date: 01-12-2024
At Ingolds, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (www.ingolds.in) and services. By using our platform, you consent to the practices described in this policy.
1. Information We Collect
a. Information You Provide Directly
We collect information you provide when you:
- Register an account on our website.
- Purchase products or services.
- Contact us for support or inquiries.
- List products as a jewelry shop owner.
This may include your:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
b. Information We Collect Automatically
When you use our website, we may automatically collect information such as:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the website
- Device information
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. Please refer to our Cookies Policy for more information.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services.
- To process transactions and send order confirmations.
- To respond to your inquiries and provide customer support.
- To personalize your shopping experience.
- To improve our website, products, and services.
- To send promotional offers, updates, and newsletters (you can opt out at any time).
- To detect and prevent fraudulent or unauthorized activities.
3. Sharing Your Information
We may share your information with:
a. Jewelry Shop Owners
- Your purchase details (e.g., name and delivery address) are shared with the shop owner for order fulfillment.
b. Third-Party Service Providers
- Payment processors, delivery partners, and IT service providers who help us operate our platform.
c. Legal Requirements
- When required to comply with legal obligations, respond to lawful requests, or protect our rights and interests.
d. Business Transfers
- In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.
4. Protecting Your Information
We take reasonable measures to safeguard your information, including:
- Encryption of sensitive data during transmission.
- Regular monitoring for potential security vulnerabilities.
- Restricting access to personal information to authorized personnel only.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to the information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in emails or contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: admin@ingolds.in
By using our website, you agree to this Privacy Policy. Thank you for trusting Ingolds with your personal information!